Author Archive

The Sennheiser DW Office

With up to a 400 foot range, 12 hour talk time, convertible wearing style, and a 2-year warranty the Sennheiser DW Office is the most full-featured headset. The Sennheiser DW Office comes with a 2-year warranty and is guaranteed compatible with 98% of the office phones in the market so you can use it with your office desktop phone. Imagine being wireless on Skype calls – the DW Office is even compatible with your VoIP-enabled computer or laptop.  The noise-canceling microphone rests comfortably near your mouth ensuring perfect call quality. It also has a unique ability to be personalized, so you’ll never lose your headset again! Using a wireless headset has never been easier. Conference calls are a breeze and the learning curve is as flat as they come.

Features

Unique Premium Design – Crafted for comfort

High Comfort Wearing Styles – Choose between ear hook and headband wearing style

Intuitive user interface – Mute microphone and adjust volume up or down

Sennheiser HD Voice Clarity – Wide-band sound for a more natural experience

Full workday Talk Time – 8 hours in wide-band sound mode and 12 hours in narrow-band sound mode

Intelligent fast charging – 50% in 20 minutes gives you 4 hours talk time

Long Distance Wireless Range – In typical office building: Up to 55 m and in line of sight: Up to 180m.

Protected hearing – ActiveGard technology protects against acoustic shock and sudden sound surges

Boosted productivity – Noise-canceling microphone filters out unwanted background noise

Desk phone & softphone – Switch from one communication channel to the other. One touch on the base station to select the channel you wish to call from

Intuitive and Easy pairing – For desk sharing and phone conference.

Stock now available through Btcdirect

Visit us at www.Btcdirect.com.au or order your DW Office here

The Blackwire Series

by

Plantronics

Blackwire c210/220

With simple call controls for a convenient hands-free environment, the corded Blackwire 200 Series makes PC voice communications more effective and productive. Delivering full wide-band audio, Hi-Fi stereo and USB-enhanced digital sound, the corded Blackwire 200 series was designed to economically provide the best PC voice and audio available for large, enterprise-wide deployments. Users appreciate the flexible headband that adjusts to a perfect fit and soft, swiveling ear cushions that provide all day comfort during conference calls or while listening to audio. Choose between the sound reduction binaural design and the monaural headset design offering all day comfort. The Blackwire c210 and c220 also come in a Microsoft Communicator Optimized model.

Blackwire c420

At home, in the office, or on the road, the corded Blackwire 420 headset lets mobile professionals enjoy crystal clear PC audio anywhere work happens. Designed for all day comfort, this durable, stow able headset provides users with the freedom to experience PC audio, through a high quality headset, anytime, anywhere. It’s reliable and easy to use with inline controls such as a call/answer/end button and mute/volume +/- control. Adjustable for the perfect fit, the Blackwire 420 soft ear cushions ensure maximum all day comfort. This headset is optimal for voice communications, listening to music, desktop sharing presentations, webinars, or web conferencing. The Blackwire c420 also comes in a Microsoft Communicator Optimized model.

Blackwire c610/620

For those who spend hours each day on long conference calls, webinars and video conferencing, the exceptional voice clarity and all-day comfort of the Blackwire 600 Series make communications more effective and productive. Featuring a flexible boom, a noise-canceling microphone and digital wide-band telephony, the Blackwire 600 Series delivers the performance and comfort necessary in busy calling environments. The over-the-head design can be worn in a monaural or binaural style and features generously padded ear cushions for optimal comfort during phone-intensive tasks. The Blackwire c610 and c620 also come in a Microsoft Communicator Optimized model.

For more information and great prices check out www.Btcdirect.com.au

or to order your Blackwire series headset click here

The New

Engenius Freestyl

Keep in touch while you keep busy

Engenius FreeStyl is the ideal light industrial cordless phone making it perfect for caravan parks, factories, warehouses, multi-storey buildings, car dealerships, apartment blocks, offices and big backyards. With a range of up to 6km, Engenius FreeStyl allows more mobility than conventional cordless phones. A host of user-friendly features add extra convenience. Connect the compact base station in a home or office area and enjoy the freedom and flexibility of taking and making calls anywhere on your property.

Extreme range cordless Guaranteed!

Engenius FreeStyl is guaranteed to offer more coverage than any consumer cordless phone in Australasia. In multi-storey buildings, the powerful 900 MHz signal penetrates brick, concrete and internal walls up to 9 floors. Engenius FreeStyl covers up to 100,000 m² in warehouses, factories, cool stores and retail environments. Line of sight range in resorts, golf courses, caravan parks up to 6 km. Open space coverage in mining and primary production is up to 10,000 hectares.

So many convenient features

Each Engenius FreeStyl functions as wireless intercom between handsets. This allows users to contact each other on site, avoiding the option of expensive mobile to mobile calls. Two or more handsets can be used as secure walkie-talkies independent of the base. Digital Spread Spectrum technology ensures call security and eliminates eavesdropping. One user can call one or all handsets at the touch of a button, ideal for emergency or urgent situations. A built-in speakerphone in the base unit allows hands free use and on-hook dialling. Unlike domestic 2.4 and 5.8 MHz Phones, Engenius Freestyl will not interfere with wireless computer networks.

Best Value Per Metre Range

Compare the purchase price of Engenius Freestyl with budget, short-range cordless phones. Metre for metre, Engenius Freestyl beats the others on value by a country mile. Engenius Freestyl delivers the extra range needed in large domestic environments and medium-sized commercial applications where standard cordless phones just don’t make the distance.

The Engenius Freestyle now available for purchase through BTCdirect -

For more info click HERE

What if I told you that in three months, I was going to take away your desk phone? What would your reaction be? Since I’ve been using my PC to make and answer calls for the past year in an effort to have better insight into customer needs, it wouldn’t really bother me that much. My desk phone hasn’t seen much action lately, and I feel a little guilty about that. Frankly, right now my desk phone is an extremely expensive missed call log. Be honest — in the ever growing world of e-mail, instant messaging, webinars, etc. isn’t your own desk phone gathering a little more dust than it did in the past?

So in three months, your desk phone is going to disappear – how would that make you feel? I was able to witness some reactions to this news firsthand while onsite for a recent headset deployment at one of our large end-user customers. The company had made the decision to get rid of desk phones for 3,000+ employees at their corporate headquarters, and they planned to do this within three months. They kicked off this effort by passing out Plantronics USB headsets that the employees could begin using to make calls over Microsoft Office Communicator. Over a three-day period, employees came in to pick up their new headsets and get an introduction to the new way of making phone calls. Employee reactions I observed ranged from excitement, optimism, curiosity, ambivalence, stoic resignation, and outright hostility. One woman walked up to the table to pick up her headset and said with sadness and utter conviction “I don’t want this”.

This company definitely took a bold step into the future of communication and collaboration. Anecdotal information from our sales teams indicates that the idea of “rip and replace” of desk phones is not yet widespread either in consideration or in practice. So this kind of radical change required a true focus on change management that went way beyond the technical decisions of applications and audio endpoints – it was about the people.

The IT team had been building up to the deployment days with e-mail reminders, announcements, and posters spread throughout the buildings. In order to encourage employees to show up to collect their headsets, they required each employee to sign for their headset (or when picking up a headset for a colleague). They also put together a raffle drawing with some cool technology prizes including an iPod Touch, Webcams, etc. Each employee was encouraged to watch a short 4 minute video that was looping in a nearby conference room after picking up their headset. The video (produced by their IT department) covered an introduction by their CIO where he explained the reasoning behind the upcoming changes (all while wearing the headset they were being given, which was a nice touch). His intro was followed by a product introduction and brief set up instructions led by one of their IT reps.

The IT professionals at the deployment did a fantastic job of answering questions and reassuring employees who had concerns. Their IT Director was on hand personally each day to answer questions (one tough question: “if my computer crashes, how do I call IT?”) They were also clearly communicating that employees had several months to get comfortable with using the headsets and OCS for calls before the phones go away. The organization and careful planning as well as the deployment-day visibility of the IT department staff went a long way to reassuring the employees that this was not a decision that was entered into lightly.

The employees who were most outspoken against the changes were not as much upset by the idea of being forced to use a headset as they were by the impending loss of their desk phones. Not surprisingly, the range of feelings could also be drawn along generational lines, with younger employees tending to be more on the positive to neutral side and older employees being on the neutral to negative side. This is where the idea of the need for “Change Management” was most evident. Most interesting is this company’s current plan to remove the phones. In three months, their plan is to simply turn the phones off. The idea is that the employees will get fed up with dead equipment taking up desk space and will voluntarily take the phones to designated drop areas. Thus in practice, the employees actually remove their own phones. And as I write this, my neglected desk phone is staring at me with open hostility.

By  Jennifer Adams June 10, 2010

Jennifer has been with Plantronics for 3 1/2 years and focuses her efforts on launching and marketing products inside the Unified Communications PC Telephony space. Her product focus is on USB corded headsets and USB phone products.

Over the last few years many people have asked if we can provide a cheap alternative for extending the range of a digital phone.

Small factories, offices and domestic customers find that the average cordless digital phone sometimes does not quite cover the distance required and this easy and cost effective solution works well.

The Doro RP2001X is a repeater that you can register to your Siemens Cordless telephone Base to extend its range.

Repeaters or Range Extenders can double the range of your digital DECT cordless phone, they are extremely useful for those users who have larger dwellings or particularly thick walls.

So the repeater is a kind of transmitting station that you set up some distance away from your base telephone.

Within the enlarged transmission area you can receive calls and make internal and external calls – while moving around freely at the same time.

The area of use of the cordless telephones can be maximized by using up to 6 repeaters in a circle around the base station.

This doubles your freedom of movement.

A repeater is a small black box that requires only a power supply. They can usually be wall mountable and are small in size (approx 13cm by 13cm typically). This unit should be located in an area as far away from the base (but still within range). It will receive the signal from your home phone’s base unit, boost it to the original level and re-send it from that point on thus effectively doubling the range in that direction as illustrated below.

The repeater will need to be plugged into a power supply.

To get more information call AUSTRALIA TOLL FREE: 1800 882 488 or visit the order page.

We can supply to most suburbs in Brisbane and around Australia. Is your Brisbane suburb listed?

A

Acacia Ridge, Albion, Alderley, Algester, Annerley, Anstead, Archerfield, Ascot, Ashgrove, Aspley, Auchenflower

B

Bald Hills, Balmoral, Banyo, Bardon, Bellbowrie, Belmont, Boondall, Bowen Hills, Bracken Ridge, Bridgeman Downs, Brighton, Brookfield, Bulimba, Burbank

C

Calamvale, Camp Hill, Cannon Hill, Capalaba West, Carina, Carina Heights, Carindale, Carole Park, Carseldine, Chandler, Chapel Hill, Chelmer, Chermside, Chermside West, Chuwar, City, Clayfield, Coopers Plains, Coorparoo, Corinda

D

Darra, Deagon, Doolandella, Drewvale, Durack, Dutton Park,

E

Eagle Farm, East Brisbane, Eight Mile Plains, Ellen Grove, Enoggera, Enoggera Reservoir, Everton Park

F

Fairfield, Ferny Grove, Fig Tree Pocket, Fitzgibbon, Forest Lake, Fortitude Valley

G

Gaythorne, Geebung, Gordon Park, Graceville, Grange, Greenslopes, Gumdale

H

Hamilton, Hawthorne, Heathwood, Hemmant, Hendra, Herston, Highgate Hill, Holland Park, Holland Park West

I

Inala, Indooroopilly

J

Jamboree Heights, Jindalee

K

Kangaroo Point, Karana Downs, Karawatha, Kedron, Kelvin Grove, Kenmore, Kenmore Hills, Keperra, Kuraby

L

Larapinta, Lota, Lutwyche, Lytton

M

Macgregor, Mackenzie, Manly, Manly West, Mansfield, McDowall, Middle Park, Milton, Mitchelton, Moggill, Moorooka, Morningside, Mt Coot tha, Mt Crosby, Mt Gravatt, Mt Gravatt East, Mt Ommaney, Murarrie

N

Nathan, New Farm, Newmarket, Newstead, Norman Park, Northgate, Nudgee, Nudgee Beach, Nundah

O

Oxley

P

Paddington, Pallara, Parkinson, Pinjarra Hills, Pinkenba, Pullenvale

R

Ransome, Red Hill, Richlands, Riverhills, Robertson, Rochedale, Rocklea, Runcorn

S

Salisbury, Sandgate, Seven Hills, Seventeen Mile Rocks, Sherwood, Shorncliffe, Sinnamon Park, South Brisbane, Spring Hill, St Lucia, Stafford, Stafford Heights, Stretton, Sumner, Sunnybank, Sunnybank Hills

T

Taigum, Taringa, Tarragindi, Teneriffe, Tennyson, The Gap, Tingalpa, Toowong

U

Upper Brookfield, Upper Kedron, Upper Mt Gravatt

V

Virginia

W

Wacol, Wakerley, Wavell Heights, West End, Westlake, Willawong, Wilston, Windsor, Wishart, Woolloongabba, Wooloowin, Wynnum, Wynnum West

Y

Yeerongpilly, Yeronga

Z

Zillmere