Wireless Headsets Phone Accessories

Posts Tagged ‘Plantronics CS70n’

Because being stuck at your desk and Juggling a phone is not fun.

That device you see to the left is the Plantronics CS70N Wireless Headset System.

That’s not everything obviously, but those two items are the real bulk of the product and the pieces that are going to mean the most to us as we check out this latest release from Plantronics.

The Plantronics CS70N is quite small and weighs only 23 grams.

The casing is mainly rubber and plastic — plastic for weight saving and rubber for comfort against the user’s skin. Not being used to wearing such a device regularly, I found it surprisingly comfortable.

The stem joining the main body to the earpiece and microphone arm flexes to accommodate varying ear sizes and also has a rotating joint which permits use on either ear. Replaceable ear inserts in both silicon and foam are supplied in varying sizes.

The system was easy to set up with the manual providing very clear diagrams and written instructions. The headset has in-built activation and volume controls, though the volume buttons are overly stiff.

The silver and grey base-station has a number of controls for volume, compatibility adjustment and a switch used to indicate the presence of an optional handset-lifter attachment. The volume buttons are hidden behind and under the base-station which is neat, but possibly inconvenient.

So what’s special about the CS70N?

* Wireless

* Noise Cancellation

* Single button call control

* Up to 300 foot effective range!

* 6 hour battery life

* Easy to use and easy to setup

* All right, let’s get this rollin! Read on for the rest!

Installation

Setup for the CS70N is fairly simple.

There’s really not a lot of components. Plantronics did a nice job of making sure the manual had decent images and the product had labels that made it quite fool proof. Honestly I really think you could give anyone from the receptionist to the IT person this package and say go to town.

Given 15 minutes or less they would have it working. The pairing between the headset and the base unit might take them a couple minutes to figure out so call it 20 minutes to be safe.

I know it really doesn’t look like much, but short of a power supply that’s the entire setup right there. The base unit is on the left, the gray/black item roughly in the middle is the “optional” HL10 handset lifter, and the actual headset is on the right.

So anyway, as I was saying the CS70N really is nearly fool proof when it comes to installation.

A little tip where people can get mixed up with the installation fall with the connection setup. Not that they are hard to figure out, but the way Plantronics designed the system and the type of cable they included.

Notice the bottom left corner where I have it labeled as the headset connection. The place where you plug in the headset cord is actually sunk down into that well on the wall facing the body of the device. So in order to get the cable to plug in you have to bend the wire right at the phone plug then two finger it down there and  slide the plug around until you line it up.

Using the CS70N

They call it optional – I call it a requirement. First tip of the review is : BUY THE HEADSET LIFTER!!

This thing is super cool. Yes, I know not it isn’t very professional to say “super cool” but hey, the HL10 really is. The first time you click the button on your headset to answer the phone and the lifter whirs into action … see if you don’t find yourself saying “cool”!

Anyway, seriously this is a have to buy. The HL10 Handset Lifter really takes the wireless concept to the next level by allowing you to be that (up to) 300 feet away from the desk and answer the phone. True mobility starts when all the pieces work together and this is one place where Plantronics nailed it.

The volume controls on the top of the unit are a little difficult to locate and press if you have bigger fingers. But you figure it out pretty quickly and it stops being an issue after a short while.

I  found call quality to be excellent for both the user and the person on the other end of the line.

Without any fiddling right out of the box in my setup the people on the other end had no idea I was on a headset let alone a wireless one. The noise canceling microphone really shines with this product and background noises (and sometimes even background people) are simply unheard on the other end of the line.

Related Products:

HL10 Headset Lifter

CS60 Package

GN9120 Wireless Headset