Wireless Headsets Phone Accessories

Posts Tagged ‘Wireless Headsets’

Today is off topic Wednesday and we have a great little video for you to watch about the current state of the Internet.

http://www.vimeo.com/9641036

This video by Jesse Thomas and is getting some serious attention since being launched on Vimeo last week. The format is simple, a great combination of animation meets statistical visualisation to showcase some of the most recently released stats on the state of the internet.

It provides us with some great insight into what’s going on online; with numbers around all the social mediums, video platforms and more (although it’s all pretty basic, top line info). A few interesting stats you’ll love… There are 2.5 billion photos uploaded to Facebook every month, YouTube serves 1 billion videos per day,

The average person watched 182 online videos per month and there are 200 billion spam emails sent every day!

It shows that a lot of people are on the Internet and that is why we provide a range of both wired and wireless headsets for computers and that interact with both phone and Computer.

Enjoy the video!

Did you know there are some 82 million office workers in the USA that use the telephone and that an International Study has nearly 50% spending more time on the phone than 5 years ago?

About 50 million don’t use a headset, despite some 31 million suggested they were interested in getting their first one.

I imagine the figures would be comparable per capita in Australia.

Wireless headsets are used by only 1%.

Let’s go back to the discovery of the headset then fill in some blanks about the development of wireless headset, up to the present.

The original headset is attributed to Nathaniel Baldwin in 1910. As an inventor of many “electric” products, This product got a lift from a US Navy order, just before WW1 and then the growth of radio during the “roaring 20’s”.

In all fairness it should probably have been called a headphone as it probably consisted of earphones only, and not a microphone.

Wireless microphones were first and introduced in 1951, consisting of a microphone and transmitter that allowed the wearer complete freedom to talk and even sing, (My Fair Lady ) unencumbered by wires.

In 1961 two former pilots started Plantronics, a company founded to fulfill the need for the design and manufacture of light ,mission critical headsets embraced by NASA. The need for a fully portable, in the space suit, two way communication system instantly became evident and credit is given to Astronaut “Wally” Schirra for getting the ball rolling . Previously, when “Gus ” Grissom had to abandon his capsule after landing in the ocean, his communication system went down with the ship.

On October 3 1962, Shirra wore the first Plantronics headset in outer space.

In July 1969, Neil Armstrong ‘s famous words came from a somewhat comparable Plantronics wireless headset system.

Although not the first with the business critical product, Plantronics introduced a first generation telephone wireless headset system in March, 2003 and have continued to provide continuous product improvement ever since.

The Wireless Headset business in its infancy. Mobility, comfort, convenience, and affordability: what else is required for sustainability and growth with a product?

To see our range of Plantronics Wireless headsets click here

Because being stuck at your desk and Juggling a phone is not fun.

That device you see to the left is the Plantronics CS70N Wireless Headset System.

That’s not everything obviously, but those two items are the real bulk of the product and the pieces that are going to mean the most to us as we check out this latest release from Plantronics.

The Plantronics CS70N is quite small and weighs only 23 grams.

The casing is mainly rubber and plastic — plastic for weight saving and rubber for comfort against the user’s skin. Not being used to wearing such a device regularly, I found it surprisingly comfortable.

The stem joining the main body to the earpiece and microphone arm flexes to accommodate varying ear sizes and also has a rotating joint which permits use on either ear. Replaceable ear inserts in both silicon and foam are supplied in varying sizes.

The system was easy to set up with the manual providing very clear diagrams and written instructions. The headset has in-built activation and volume controls, though the volume buttons are overly stiff.

The silver and grey base-station has a number of controls for volume, compatibility adjustment and a switch used to indicate the presence of an optional handset-lifter attachment. The volume buttons are hidden behind and under the base-station which is neat, but possibly inconvenient.

So what’s special about the CS70N?

* Wireless

* Noise Cancellation

* Single button call control

* Up to 300 foot effective range!

* 6 hour battery life

* Easy to use and easy to setup

* All right, let’s get this rollin! Read on for the rest!

Installation

Setup for the CS70N is fairly simple.

There’s really not a lot of components. Plantronics did a nice job of making sure the manual had decent images and the product had labels that made it quite fool proof. Honestly I really think you could give anyone from the receptionist to the IT person this package and say go to town.

Given 15 minutes or less they would have it working. The pairing between the headset and the base unit might take them a couple minutes to figure out so call it 20 minutes to be safe.

I know it really doesn’t look like much, but short of a power supply that’s the entire setup right there. The base unit is on the left, the gray/black item roughly in the middle is the “optional” HL10 handset lifter, and the actual headset is on the right.

So anyway, as I was saying the CS70N really is nearly fool proof when it comes to installation.

A little tip where people can get mixed up with the installation fall with the connection setup. Not that they are hard to figure out, but the way Plantronics designed the system and the type of cable they included.

Notice the bottom left corner where I have it labeled as the headset connection. The place where you plug in the headset cord is actually sunk down into that well on the wall facing the body of the device. So in order to get the cable to plug in you have to bend the wire right at the phone plug then two finger it down there and  slide the plug around until you line it up.

Using the CS70N

They call it optional – I call it a requirement. First tip of the review is : BUY THE HEADSET LIFTER!!

This thing is super cool. Yes, I know not it isn’t very professional to say “super cool” but hey, the HL10 really is. The first time you click the button on your headset to answer the phone and the lifter whirs into action … see if you don’t find yourself saying “cool”!

Anyway, seriously this is a have to buy. The HL10 Handset Lifter really takes the wireless concept to the next level by allowing you to be that (up to) 300 feet away from the desk and answer the phone. True mobility starts when all the pieces work together and this is one place where Plantronics nailed it.

The volume controls on the top of the unit are a little difficult to locate and press if you have bigger fingers. But you figure it out pretty quickly and it stops being an issue after a short while.

I  found call quality to be excellent for both the user and the person on the other end of the line.

Without any fiddling right out of the box in my setup the people on the other end had no idea I was on a headset let alone a wireless one. The noise canceling microphone really shines with this product and background noises (and sometimes even background people) are simply unheard on the other end of the line.

Related Products:

HL10 Headset Lifter

CS60 Package

GN9120 Wireless Headset